Returns & Exchanges

At Forplay Catalog, we want you to feel confident and sexy in your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Please ensure that all products are returned in their original, unworn condition with tags attached and hygiene liners intact.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Follow the prompts to download and print your prepaid shipping label, or generate a QR code for a printerless drop-off option.

• 3.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached, and secure the return label to the outside of the box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.